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Executive Summary – Social Return on Investment Analysis: Evaluating Four Service Themes at Crann (October 2023 – October 2024)

“About Crann
The Crann Centre (“Crann”) is a specialist healthcare centre offering high- quality, 2Generation (2Gen) solutions for children, adults & families living with neuro-physical disabilities across Munster. Over 700 families have received support since services began in 2018, serving both adults and children.
Headquartered in Ovens, Co. Cork, the organisation offers tailored services to address 10 specific diagnoses, including Stroke, Cerebral Palsy, and Spina Bifida.
The Crann 2Gen Model of Care intentionally focuses on the family unit and integrates six interconnected programmes to create wraparound care. A multidisciplinary team of experts, in healthcare, education and career coaching, psychotherapy, social prescribing and client liaison, collaborate to deliver intensive, co-ordinated care plans which adapt to families’ evolving needs.
Purpose of the Analysis
Crann engaged consultants, The Outcome, to undertake a Social Return on Investment (SROI) analysis of its services. Between Jan 2023 and Oct 2024, Crann undertook the second phase of a three-year SROI
analysis. Data collection took place between Oct 2023-24 and analysis was completed in Mar 2025.
The SROI analysis focused on 4 key programmes:
- Psychological Wellbeing: providing mental health interventions for clients & family members.
- Health & Continence: key health interventions in areas specific to self-management and health for people living with neuro-physical disabilities.
- Social Capital: creating opportunities for families to participate in activities & engage with their peers.
- Personal Support & Connection: a key programme which helps families navigating life with neuro-physical disabilities.
The first 3 programmes were chosen as the most well-established at the time of a Forecast SROI Analysis completed in 2022. The inclusion of the Personal Support and Connection programme was a direct response to stakeholder feedback received in 2022, recognising its importance in supporting families with neuro-physical disabilities.”
The full report is available here.