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Social Return on Investment Evaluation Report of the Children’s Centers
“The Harmony Home Foundation established the Children’s Centers to provide helpless children with an environment that is safe from threats by providing 24/7 child care services, and to let the public better understand and become more concerned about children’s issues regardless of nationality through initiatives and promotion. Child care services provided by the Children’s Centers have been analyzed via Social Return on Investment (SROI) to determine the social benefits provided by the Children’s Centers since its establishment. Rolling adjustments are made based on research results and feedback, in hopes of drawing more attention and gaining support from the public sector and outside world and continuing to speak out for children’s rights.
The Harmony Home Foundation, Taiwan registered the Kaohsiung Children’s Center in January 2017 and the Harmony Home-Nangang Children’s Center in February 2020. This study evaluates the benefits and impact of the placement, care, counseling, and living subsidies provided by the two Children’s Centers of the Harmony Home Foundation, Taiwan (hereinafter referred to as the “Children’s Centers”) to children of all nationalities since the Children’s Centers were established until February 28, 2021.
A comprehensive survey and analysis of this study shows that child care services provided by the Children’s Centers have created the equivalent of NT$1.05 in social value for every NT$1 invested. The sensitivity analysis placed the result between NT$0.74 and NT$1.41. The three highest value outcomes of the Project are: “avoid the possibility of becoming destitute and homeless and putting children’s life and health at risk,” “better linguistic ability,” and “improved interpersonal relations” among children. Research results show that children are the stakeholder that benefited the most and had the most outcomes. Children also directly benefit from services provided by the Children’s Centers, which reflects the original intention of their establishment, that is to provide children of all ages, genders, and nationalities with proper care via a 24/7 placement institute, and protect the right of helpless children, so that they can grow up with good physical and mental health. The use of SROI clearly shows the substantial returns from inputs made by the Harmony Home Foundation in the Children’s Centers through feedback from stakeholders and calculations of outcome value. Research data and stakeholder feedback also drive improvements in organizational management that will provide children with better services.”