The Hearing loss association of Kaohsiung was established in 1987 by a group of dedicated individuals who recognized the scarcity of professional speech pathology resources and educational support for people with hearing loss. The association’s goal is to advocate for the welfare and rights of individuals with hearing loss. As times have changed, the needs of people with hearing loss have evolved. There is an increasing demand for promoting barrier-free environments on campuses, cultivating diversity and inclusivity, facilitating the transition to employment and providing employment assistance, as well as offering relevant knowledge and growth courses for Parent. To enhance the quality and content of services for people with hearing loss, the association collaborates with the Hearing Loss Association of R.O.C. to promote more forward-thinking social welfare initiatives. The current focus is on raising awareness of hearing impairment and integrating relevant resources from social welfare, healthcare, workforce development, and education systems to provide necessary services, counselling, and advocacy for people with hearing loss.
This SROI evaluation project report examines the social impact and value generated by the Hearing loss association of Kaohsiung through the Deaf and hard of hearing teens Care Program and Support Employment for People with disabilities services. The evaluation period covers one year, from January 1, 2021, to December 31, 2021. The final SROI value calculated for the project is 3.32, with a sensitivity analysis range of 1.64 to 5.00. Throughout the SROI analysis project, the Hearing loss association of Kaohsiung engaged with stakeholders to identify the main outcomes achieved through the Deaf and hard of hearing teens Care Program and Support Employment for People with disabilities services. The outcomes for the Deaf and hard of hearing teens Care Program include: Increase self-confidence, Improve interpersonal relationship, Improve speaking skills, Better physical health, Improve planning skills, Increase self-achievement, Improve professional skills, Improve work efficiency, Increase empathy, Increase charitable giving, Improve visibility, Improve family relationship, Stress relief, and Improve interpersonal relationship. The outcomes for the Support Employment for People with disabilities service include: Improve interpersonal relationship, Feel frustrated, Increase empathy, Increase income, Increase self-achievement, Feel pressured, Improve professional skills, Stable income, and Achieve self-realization. The results of the report indicate that the currentexecution strategy and content of the Hearing loss association of Kaohsiung are able to achieve the expected goals of various services.